Pages Tagged ‘Open Source’
Open Source Networks, Assets & Inventory Management System
Posted by: Lans in Case Studies on February 1st, 2009
Network management is a service that makes use of a variety of tools, devices and applications to assist network managers in the maintenance and monitoring of large-scale computer and telecommunications networks.
The network management tools assist you in simplification, automation, and integration of the network to reduce the over all operational costs and improving productivity.
Network Management System (NMS) typically includes tools for gathering data. Metatron Labs provides Network management solutions using Open Source tools such as OpenNMS, Nagios, etc.
Network management is execution of a set of functions required for controlling, planning, allocating, deploying, coordinating, and monitoring network resources, including performing functions such as:
- Gathering network elements
- Data Storage
- Analysis and Prediction
- Configuration and control of network elements
- performance and system planning management
- Initial Network Planning
- Frequency Allocation
- Cryptographic Key Distribution Authorization
- Configuration Management
- Fault Management
- Security Management
- Performance Management
- Bandwidth Management
- Accounting Management
Key Features of Network Management:
- A cost-effective, open source solution integrating Nagios with other leading open source tools.
- Visibility into the availability and performance of entire infrastructure
- Easy and cost-efficient to deploy and maintain
- A single point of access for consolidated information from monitoring systems
- Helps network administrators track machine uptime, outage and usage information so they can keep their operations healthy
Interfaces supported:
- Network elements such as interfaces on switches and routers
- Services which network resources provide such as web pages, database access, DNS, DHCP, etc.
Protocols Supported:
- Citrix
- LDAP
- SMTP
- DHCP
- Microsoft Exchange
- SNMP
- DNS
- Notes HTTP
- TCP
- Domino IIOP
- POP3
- ICMP
- FTP
- SMB
- IMAP
- HTTP
- HTTPS
Features:
- Monitoring of network services (SMTP, POP3, HTTP, NNTP, PING, etc.)
- Monitoring of host resources (processor load, disk and memory usage, running processes, log files, etc.)
- Monitoring of environmental factors such as temperature.
- Ability to define network host hierarchy, allowing detection of and distinction between hosts that are down and those that are unreachable
- Contact notifications when service or host problems occur and get resolved (via email, pager, or other user-defined method)
- Optional escalation of host and service notifications to different contact groups
- Ability to define event handlers to be run during service or host events for proactive problem resolution
- Support for implementing redundant and distributed monitoring servers
- External command interface that allows on-the-fly modifications to be made to the monitoring and notification behavior through the use of event handlers, the web interface, and third-party applications
- Retention of host and service status across program restarts
- Scheduled downtime for suppressing host and service notifications during periods of planned outages
- Ability to acknowledge problems via the web interface
- Web interface for viewing current network status, notification and problem history, log file, etc.
- Simple authorization scheme that allows you restrict what users can see and do from the web interface
Open Source Learning Management Systems & Features
Posted by: Lans in Case Studies on February 1st, 2009
A content management system (CMS) supports the creation, management, distribution, publishing, and discovery of corporate information. We provide CMS built around Zope and Plone which provides powerful and flexible, standard and extensible Open Source framework for providing CMS.
CMS is a software system that is used for content management. The system is used for interactive usage by large number of people. The system can manage content that includes computer files, image media, electronic documents, web content and audio files. The basic idea is to make the files available inter office and can be shared on the Internet. The benefits offered by CMS are that it allows easy sharing of the files as server based software is used by most systems. Some of the CMS systems have provision for ‘Web content’ and for ‘Workflow Process’.
A Content Management System (CMS) is a software system used for content management. This includes computer files, image media, audio files, electronic documents and web content. The idea behind a CMS is to make these files available inter-office, as well as over the web. A Content Management System would most often be used as archival as well.
A web content management system is a system with additional features to ease the tasks required to publish web content to web sites.
Web content management system is often used for storing, controlling, versioning, and publishing industry-specific documentation such as news articles, operators’ manuals, technical manuals, sales guides, and marketing brochures. A content management system may support the following features:
- Import and creation of documents and multimedia material
- Identification of all key users and their content management roles
- The ability to assign roles and responsibilities to different content categories or types.
- Definition of the content workflow tasks, often coupled with event messaging so that content managers are alerted to changes in content
- The ability to track and manage multiple versions of a single instance of content.
- The ability to publish the content to a repository to support access to the content. Increasingly, the repository is an inherent part of the system, and incorporates enterprise search and retrieval.
- Some content management systems allow the textual aspect of content to be separated to some extent from formatting. For example the CMS may automatically set default color, fonts, or layout.
Open Source based Mail Server Management
Posted by: Lans in Case Studies on February 1st, 2009
Virus attacks and spam mails create havoc in an enterprise. Heavy spam may lead to work hindrance and server downtime. Tackling this problem effectively is therefore very important if you want to maintain your enterprise efficiency. Our Enterprise Mailing Solutions are an apt answer to this problem.
Providing a range of mail-related services expected by organizations can be a daunting process. Our Enterprise mailing Solution presents a comprehensive guide to manage the most important e-mail services. Open Source offers customized mailing systems with high ROI and low TCO, starting from small organizations to large enterprises. We implement Open Source mailing servers using basic MTA’s Sendmail and Q-Mail along with integration of add on services / products like Spam assassin, Clam antivirus, Squirrel mail, LDAP etc.
Beginning with installation and configuration of the popular server-based operating system Fedora Core, we assist in outlining the system and network preparation process geared towards running a complete enterprise e-mail system.
We specialize in Installation and configuration of the following:
- Qmail
- Sendmail & Squirrelmail
- POP3/IMAP server Dovecot
- Clam Anti Virus, Spam Assassin for virus protection and spam filtering
With a nod to the global e-mail availability now required by many organizations, we also guide you through configuration of a web-based mail interface, mailing-list software, and advanced security and privacy topics.
LAMP Development
Posted by: Lans in Case Studies on February 1st, 2009
LAMP refers to a stack of free software programs that are used to run dynamic sites or servers such as Linux, Apache, MySQL the database management system or PHP, the programming language.
LAMP offers unique advantages such as:
- Open source community along with knowledge sharing as well as resource sharing contributes in problem solving. Libraries of sample application code along with knowledge bases of the community help to reduce development time by allowing adaptation as well as re-usage.
- The compactness of LAMP component stack is easy to deploy and helps in reducing the processing overheads.
- The users have great level of flexibility at their disposal as LAMP can run on a wide range of platforms. The user also has the option to install on clusters or grids of economical x86-based servers. The computing architecture of the utility offers an optimized combination of efficient resource utilization, versatility, high availability and instant scalability.
- The LAMP server stack possess a lower bug density
Metatron Labs, being aprofessional Internet consulting and application design company caters to both Indian & overseas clients. We specialize in, LAMP (Linux, Apache, MySQL, PHP and Perl), software design application development with database integration and overall LAMP consulting. We maintain a team of software consultants, creative designers, programmers and marketing professionals that know software and good development practices so you don’t have to invest into another part of business process.
Would you like to move away from packaged delivery of software, into a world of hosted application where you receive monthly subscriptions from your customers for your software?
LAMP may be the architecture that you need to get there. We can make this happen for you, from planning the hosting environment to development of LINUX, Apache, MySQL, and PHP.
Java Development
Posted by: Lans in Case Studies on February 1st, 2009
Java is an easy to use, easy to write, compile debug and learn as compared to other programming languages. It is an object oriented, platform-independent language that is widely being used in the IT world. Java is today the chosen language for offering worldwide Internet solutions because of the language’s robustness, cross-platform capabilities, ease of usage and security features. All these features are the reason behind its popularity and widespread usage in the IT community.
We have specialized architect in Java Development with core expertise for almost a decade of knowledge. From enterprise software’s to all the necessary tools, We offera a comprehensive suite ofopen source solutionsthat help’s to create right business path, increase productivity and decrease loss of time.
We provides offshore Java development services. During the software development planning (SDP) stage, we analyze several alternatives choosing the one, which provides the best functionality at lowest cost. We have a team of Java Professionals offering a broad range of J2EE/ Java programming services:
J2EE Application Server
- Apache
- Tomcat
- IBM WebSphere JBoss Application Server
Web and User Interface
- JSP
- Tag Libraries
Java Programming
- Java Servlets
- Server Side Components
- Java Beans
- Enterprise Java Beans (EJB)
- Multi-threaded programming
Integration
- XML Integration with non-Java platforms
- Support for both Windows and Unix platforms
- JDBC connectivity
- Java Messaging Services (JMS)
- Remote Method Invocation (RMI)
- Core and Networking APIs
Open Source Help Desk Management & Request Trackers
Posted by: Lans in Case Studies on February 1st, 2009
ERP
Posted by: Lans in Case Studies on February 1st, 2009
Enterprise resource planning helps in integrating all departments and functions within a company in a single computer system that serves specific needs of different departments.
ERP is often referred as back-office software and does not run the up-front selling process. When the customer service representative enters the customer order in the ERP system, he has access to all the required information such as customer’s rating, company’s inventory levels from the warehouse module, and shipping dock’s trucking schedule from the logistics module.
Enterprise Resource Planning (ERP) originally implied systems designed to plan the use of enterprise-wide resources. Although the acronym ERP originated in the manufacturing environment, in today’s world ERP systems has much broader scope.
Enterprise Resource Planning systems (ERPs) integrate (or attempt to integrate) all data and processes of an organization into a unified system. A typical ERP system will use multiple components of computer software and hardware to achieve the integration. A key ingredient of most ERP systems is the use of a unified database to store data for various system modules.
Enterprise Resource Planning (ERP) delivers a database containing:
- Manufacturing
- Supply Chain Management
- Financials
- Projects
- Human Resource
- Customer Relationship Management
- Data Warehouse
SME Organizations with international and domestic Purchases through multiple channels would benefit the most from this type of technology.
COMMON FEATURES
- This technology is web based and can be accessed from anywhere in the world through secure VPN.
- Linux based Server no licensing fees.
- MySQL based, one of the strongest open source databases available, for which no license fees needs to be paid.
- Porting Option for any database
- Independent Platform for all major browsers.
- Takes very less resources.
- Supports multiple companies.
- User based authentication.
- Transaction Log user specific.
- Can merge CRM & SCM at a later point to integrate with suppliers and clients
- Source code with the client, so not a vendor dependent solution.
Advantages offered by Us
- Our ERP solutions offer high operational efficiency by facilitating greater integration and focusing attention on specific demands of businesses.
- Our ERP solutions help in improving business responsiveness with the help of fast and effective applications and agile IT architecture.
- Our industry tailored application helps in speeding up delivery times, greatly reducing project risks and setting & running up the process fast.
ERP Customization Services
We help in customizing an ERP package that can be very reliable and cost effective. ERP packages are designed to support customization, so most businesses implement the best practices embedded in the acquired ERP system. Some ERP packages are very generic in their reports and inquiries, such that customization is expected in every implementation. It is important to recognize that for these packages it often makes sense to buy third party plug-ins that interface well with your ERP software rather than reinventing the wheel.
Customization work is usually undertaken as bespoke software development on a time and materials basis. Because of the specialist nature of the customization and the ‘one off’ aspect of the work, it is common to pay in the order of per hour for this work.
Digital Library
Posted by: Lans in Case Studies on February 1st, 2009
Digital library is a unique library that stores all the collection in digital format and can be accessed through the computers. This digital content is stored locally or at a place hat can be remotely accessed through the computer networks.
We can assist in building a digital library with collections stored in digital format rather than in Print, Microform or Media formats. This digital format is very much accessible, understood and read by computers. Based on the requirements, digital data might be stored locally OR accessed remotely VIA network. It all started in the year 1994, when Digital Library was also known as Electronic Library or Virtual Library.
Greenstone is a suite of software (Open Source and Multilingual) used by for building and distributing digital library collections. It is a tool for building Digital Libraries. It provides a new way of organizing information and publishing it on the Internet in the form of a fully-searchable, metadata-driven digital library. We provide implementation and customization of digital library solution using Greenstone.
Advantage of Digital Library:
- No Physical Boundary
- Round the Clock Availability
- Multiple Access
- Structured Approach
- Easy Information Retrieval
- More Space for storage
- Cost Effective
- Networking (Integrated Resource Sharing)
Customer Relationship Management
Posted by: Lans in Case Studies on February 1st, 2009
Customer Management Systems improve interaction, efficiency and effectiveness when acquiring, supporting, selling and managing customers. CRM benefits companies to benefit from marketing campaigns, faster sales cycle and improved customer service.
For over a decade companies have used CRM to meet challenges like competitive business, innovation and advanced resource utilizations. A 360 degree view of customer interaction history ensures consistent customer communication and raises customer satisfaction. It also allows businesses to detect early warning signs of competitive advances.
Aspects of CRM
There are basically three aspects of CRM which can each be implemented in isolation from each other:
- Operational CRM- automation or support of customer processes that include a company’s sales or service representative
- Collaborative CRM- direct communication with customers that does not include a company’s sales or service representative (”self service”)
- Analytical CRM- analysis of customer data for a broad range of purposes
Operational CRM
Operational CRM provides support to “front office” business processes, including sales, marketing and service. Each interaction with a customer is generally added to a customer’s contact history, and staff can retrieve information on customers from the database as and when required.
One of the main benefits of this contact history is that customers can interact with different people or different contact “channels” in a company over time period without having to repeat the history of their interaction each time.
Consequently, many call centers and BPOs use some kind of CRM software to support their call centre agents.
Collaborative CRM
Collaborative CRM encompasses the direct interaction with customers. This can include a variety of channels, such as internet, email, automated phone (Automated Voice Response AVR). It can generally be equated with “self service”.
The objectives of Collaborative CRM can be broad, including cost reduction and service improvements.
Analytical CRM
Analytical CRM analyses customer data for a variety of purposes including
- Design and execution of targeted marketing campaigns to optimise marketing effectiveness
- Design and execution of specific customer campaigns, including customer acquisition, cross-selling, up-selling, retention
- Analysis of customer behaviour to aid product and service decision making (e.g. pricing, new product development etc.)
- Management decisions, e.g. financial forecasting and customer profitability analysis
- Prediction of the probability of customer defection (churn).
Analytical CRM generally makes heavy use of predictive analytics.
We help customers assess their CRM needs based on company, size, competitive environment and strategic goals. These CRM Solutions are provided using vtiger CRM and SugarCRM
vtiger CRM :
vtiger CRM is an Open Source Customer Relationship Management Software built on LAMP Stack. It provides enterprise quality enhancement utilities such as vtiger outlook, thunderbird and Office Plugins.
SugarCRM :
SugarCRM is the world’s leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM’s open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships.